VISIOn, Mission & Core values

Vision

“Excellence in Service”: A Professional, Accountable and Productive Civil Service delivering efficient and effective Services underpinned by Technology, Innovation and Empathy.

Mission

Ensure an independent and apolitical civil service that will discharge its public duties and services in an efficient, transparent and accountable manner.
2. Ensure that civil servants render professional service guided by the highest standards of ethics and integrity.
3. Ensure that uniform rules and regulations on recruitment, appointment, staffing, training, transfers, and promotion prevail throughout the civil service.
4. Continue to maintain a small, compact, and an efficient Civil Service that is merit-based.
5. Enhance Civil Service capacity through Human Resource Development Programs.
6. Maintain up-to-date personnel information on all civil servants.
7. Pursue the goals of the Institute of Civil Service Record.

Civil service values

Civil Service Acts of Bhutan 2010, Section 37

Accountability	A civil servant is responsible for his/her decisions and actions and must be accountable to whatever scrutiny is appropriate to his/her Office as prescribed by law and the BCSR.
Honesty	A civil servant shall be honest and declare any private interests relating to his/her official duties and to take steps to resolve any conflicts arising in a way that protects the public interest.
Impartiality	A civil servant shall be fair, neutral, not favour one person more than another in carrying out public business, including making public appointments, awarding contracts, or recommending individuals for awards and benefits.
Integrity	A civil servant shall not place himself/herself under any financial or other obligation to outside individuals or organizations that may influence him/her in the performance of his/her official duties.
Leadership	A civil servant shall at all times uphold and promote the principles of leadership by example.
Loyalty	A civil servant shall at all times be true, loyal and faithful to the Tsawa-sum.
Openness	A civil servant shall be as open as required about all the decisions and actions that he takes. He/she shall give reasons for his/her decisions and restrict information to protect the wider public interest and confidentiality of the matter.
Professionalism	A civil servant shall practice his/her profession with the highest standards of ethics and courtesy.
Selflessness	A civil servant shall always take decisions solely in terms of the public interest. He/she shall not do so in order to gain financial or other material benefits for himself/herself, his/her family, his/her relatives, or his/her friends.

Code of conduct of a civil servant

Civil Service Act of Bhutan 2010, Section 38 & 39
A Civil Servant shall not be eligible to be a candidate for any election conducted under the electoral laws of the Kingdom or hold any paid or unpaid post in any political party.
A Civil Servant shall not canvass for the political party or any candidate in an election conducted under the electoral laws of the Kingdom.
A Civil Servant shall not engage in any corrupt activities.
A Civil Servant shall not be a member of, belong to or take part in a society, assembly or association, except as may be permitted under the rules and regulations.
A Civil Servant shall not instigate, involve or participate in a strike, demonstration, marches or other similar activities.
A Civil Servant shall not engage in proselytization.
A Civil Servant shall not engage in sexual harassment.
A Civil Servant shall not act against the interest of Tsa-Wa-Sum.