Respond to calls (PABX)
Answer calls within 5 rings
Respond to general enquiries by emails or official
social media handles
Respond to general enquiries
within 3 working days
within 3 working days
- Acknowledge the receipt of emails and inform the way
forward within a day - Should we require more time and analysis, we will make an
interim response within 3 days and a full response within 2
weeks.
Appeals and written clarifications to the
Commission
Respond to appeals within 7 days
- Should we require more time and deliberations, we will give an interim response within 5 days and a full response within 14 days.
“Happy To Serve You”
